A waste of money. I guess buying anything refurbished is a bad idea. The camera doesn’t work. It senses motion and takes several seconds to start recording, then a second later it freezes.
Unfortunately for me I discarded the box too soon, or I would have returned it. A total waste of money
After this review Link a Ring tech expert reached out to me. He was very methodical in finding out what the problem was. Turned out he suggested that a Chime Pro would solve the problem. He was right.
He gave me a code which made me get no charge at the end of the purchase.
No more delay in recording or freezing of images. Working as it should.
Thank you Link. Much appreciated.
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Testing and Inspection Process
Each pre-owned device goes through a full diagnostic test, thorough cleaning and inspection, secure data wipe, and replacement of any defective parts identified in testing (where applicable).
This device was tested by Amazon
Battery: Tested and charged, if applicable
Software: Updated during testing
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Wired Doorbell Plus
- 1080p HD Video and Pre-Roll Video Previews for 6-second previews of motion alerts.
- Dual-band wifi for more reliable connections and fewer interruptions.
- Built-in Alexa Greetings, an exclusive Ring Protect Plan subscription feature, let you greet anyone who stops by.
Never miss a visitor
Get real-time notifications when visitors press your doorbell or trigger the built-in motion sensors. With the customizable motion zones, you decide what alerts matter. If you’re busy, save time and ask visitors to leave a message with pre-selected Quick Replies. It’s like an answering machine for your front door.
Let Alexa get the door
Can’t get the door? We’ve got you covered. With built-in Alexa Greetings, an exclusive Ring Protect Plan feature, Wired Doorbell Plus automatically greets anyone who stops by, lets delivery drivers know where to leave your packages, and records detailed video messages, all on its own.
Complete control from the Ring app
Receive real-time notifications on your phone and tablet, get real-time video and audio with the Live View button, control and customize important security settings, get exclusive features, and save and share videos, photos with an optional Ring Protect Plan. Control everything with one simple app.1
DIY wired installation
Step 1: Disconnect
Turn off power at the breaker and connect the included Pro Power Kit to your doorbell’s chime inside.
Step 2: Connect
Outside, disconnect your existing doorbell button. Connect doorbell wires to the back of Video Doorbell Pro.
Step 3: Set Up
Secure your Ring doorbell to your home, attach your faceplate and turn power on at the breaker. Use the Ring App to continue set up
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| Price | From: $44.99 | From: $139.99 | From: $199.99 |
| Ratings | (5,457) | (18,963) | (556) |
| HD video | 1080p | 1080p | 1536p |
| Motion detection | Advanced | Advanced | 3D motion |
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Videos
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Before You Buy - How to Install Ring Pro Doorbell
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Hands on review of Ring Video Doorbell Pro
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Customer Review: My First Ring Doorbell Pro
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Ring Video Doorbell Camera - Honest Review!
✅ Fit & Fancy Finds ✅
Reviews with images
Works great and great piece of mind with a couple of caveats before you buy
Cliff notes*************It's great assuming your doorbell transformer meets Ring's voltage recommendations, your wifi signal strength is adequate, you properly configure motion detection settings/alerts and your internet connection speed is decent. Video quality is adequate but not great. It's good enough to see what is happening at your door.*************We have a couple security cameras already but they are wired to an NVR recording box and the notifications are so slow or don't even send that I can't really rely on it for real-time notifications.For a while I've resisted the notion of paying for surveillance when I can just get a cam with built in SD storage and a nice app like the Wyze cams (which I have inside and love) but having motion and video alerts and footage that can't be stolen or storage get corrupted and a well made phone app is worth $3 a month. I also like that if I decide to add more Ring cameras I can add as many as I want with the 10 dollar plan. Take notes here Nest.As for the doorbell itself, install was straight forward. I did have to upgrade my transformer for this. I installed the Endurance pro 24v unit. It was only a few bucks more than the 14v devices which apparently are the bare minimum Ring recommend. I figured that the extra voltage gives me some headroom to add a smart thermostat if I decide to do that in the future and after discovering how much of a pain it was to access my doorbell transformer in the attic, I'm glad I only had to do this once. Make sure you locate yours before deciding on this model doorbell or the Ring 2 which would have been at least an hour or two shaved off the install time.Once I setup the motion detection zone, basically all false positive alerts are gone. I have the motion detection setting in the middle of the 5 settings. Lowering it doesn't detect the postman at the mailbox despite it being in the motion zone.Notification on my phone is instantaneous. I tested while walking up to the door and it had notified me and I had pulled up the app before I even got to the door both when connected to my home wifi and when on LTE. The remote chime installed without any issues as well.Speaking of home wifi, this seems to be a big sticking point for some owners. I used an android phone app to measure signal strength at my door and it was around -60db (the closer to 0, the stronger the signal). As a network engineer who has implemented numerous small business and commercial wifi installations, for reliable video streaming, I would say if your signal strength at the door is -65 or closer to zero, you're good. If it's higher than -65 like -70 or -75~80, I would strongly recommend investing in upgrading your home wifi with a decent mesh setup like google's wifi, Orbi or EERO mesh. This will allow you to have a wifi access point closer to your door offering a much stronger signal for the doorbell to connect to. Wifi range extenders are hit or miss. They're less expensive than upgrading to a mesh setup but those have to piggyback off your existing wireless instead of just being a part of it and is generally more trouble than it's worth for the average user to setup.The final piece of this working well is your internet speed both upload and download. If you are in a rural area with less than a 10 Mbps connection down and less than 2 Mbps upload, you will probably not have the best experience as this thing is both having to upload/stream video data to Ring's servers and your phone is having to stream/download it from their servers. Ring's video is not that high of bitrate (quality) but still needs to stream that data to their servers before you can even download/see it.If your ISP is metered, you need to be aware that the doorbell is constantly sending video footage. Mine has uploaded 600 megabytes of data in 4 days. At that rate, it will transfer about 4.5 gigs of data in a month. If your data is capped, be sure that you have the headroom to allow the doorbell to stream video footage. FYI it needs to stream this because if something is triggered, that portion of the stream is probably flagged as something you should see and it snips the motion detection part of the stream and sends it back to you. This is why you see your activity video and at first nothing happens and then you see whatever it is that triggered the motion alert. It was recording before it actually saw something move.The only real gripe I have is that sometimes when you open the app to view an event that just got recorded, the app will say that it's processing and not available to play yet.
Top reviews from the United States
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Reviewed in the United States on September 11, 2019
*************
It's great assuming your doorbell transformer meets Ring's voltage recommendations, your wifi signal strength is adequate, you properly configure motion detection settings/alerts and your internet connection speed is decent. Video quality is adequate but not great. It's good enough to see what is happening at your door.
*************
We have a couple security cameras already but they are wired to an NVR recording box and the notifications are so slow or don't even send that I can't really rely on it for real-time notifications.
For a while I've resisted the notion of paying for surveillance when I can just get a cam with built in SD storage and a nice app like the Wyze cams (which I have inside and love) but having motion and video alerts and footage that can't be stolen or storage get corrupted and a well made phone app is worth $3 a month. I also like that if I decide to add more Ring cameras I can add as many as I want with the 10 dollar plan. Take notes here Nest.
As for the doorbell itself, install was straight forward. I did have to upgrade my transformer for this. I installed the Endurance pro 24v unit. It was only a few bucks more than the 14v devices which apparently are the bare minimum Ring recommend. I figured that the extra voltage gives me some headroom to add a smart thermostat if I decide to do that in the future and after discovering how much of a pain it was to access my doorbell transformer in the attic, I'm glad I only had to do this once. Make sure you locate yours before deciding on this model doorbell or the Ring 2 which would have been at least an hour or two shaved off the install time.
Once I setup the motion detection zone, basically all false positive alerts are gone. I have the motion detection setting in the middle of the 5 settings. Lowering it doesn't detect the postman at the mailbox despite it being in the motion zone.
Notification on my phone is instantaneous. I tested while walking up to the door and it had notified me and I had pulled up the app before I even got to the door both when connected to my home wifi and when on LTE. The remote chime installed without any issues as well.
Speaking of home wifi, this seems to be a big sticking point for some owners. I used an android phone app to measure signal strength at my door and it was around -60db (the closer to 0, the stronger the signal). As a network engineer who has implemented numerous small business and commercial wifi installations, for reliable video streaming, I would say if your signal strength at the door is -65 or closer to zero, you're good. If it's higher than -65 like -70 or -75~80, I would strongly recommend investing in upgrading your home wifi with a decent mesh setup like google's wifi, Orbi or EERO mesh. This will allow you to have a wifi access point closer to your door offering a much stronger signal for the doorbell to connect to. Wifi range extenders are hit or miss. They're less expensive than upgrading to a mesh setup but those have to piggyback off your existing wireless instead of just being a part of it and is generally more trouble than it's worth for the average user to setup.
The final piece of this working well is your internet speed both upload and download. If you are in a rural area with less than a 10 Mbps connection down and less than 2 Mbps upload, you will probably not have the best experience as this thing is both having to upload/stream video data to Ring's servers and your phone is having to stream/download it from their servers. Ring's video is not that high of bitrate (quality) but still needs to stream that data to their servers before you can even download/see it.
If your ISP is metered, you need to be aware that the doorbell is constantly sending video footage. Mine has uploaded 600 megabytes of data in 4 days. At that rate, it will transfer about 4.5 gigs of data in a month. If your data is capped, be sure that you have the headroom to allow the doorbell to stream video footage. FYI it needs to stream this because if something is triggered, that portion of the stream is probably flagged as something you should see and it snips the motion detection part of the stream and sends it back to you. This is why you see your activity video and at first nothing happens and then you see whatever it is that triggered the motion alert. It was recording before it actually saw something move.
The only real gripe I have is that sometimes when you open the app to view an event that just got recorded, the app will say that it's processing and not available to play yet.
Configuration: Video Doorbell ProVerified Purchase
Works great and great piece of mind with a couple of caveats before you buy
Reviewed in the United States on September 11, 2019
Cliff notesReviewed in the United States on September 11, 2019
*************
It's great assuming your doorbell transformer meets Ring's voltage recommendations, your wifi signal strength is adequate, you properly configure motion detection settings/alerts and your internet connection speed is decent. Video quality is adequate but not great. It's good enough to see what is happening at your door.
*************
We have a couple security cameras already but they are wired to an NVR recording box and the notifications are so slow or don't even send that I can't really rely on it for real-time notifications.
For a while I've resisted the notion of paying for surveillance when I can just get a cam with built in SD storage and a nice app like the Wyze cams (which I have inside and love) but having motion and video alerts and footage that can't be stolen or storage get corrupted and a well made phone app is worth $3 a month. I also like that if I decide to add more Ring cameras I can add as many as I want with the 10 dollar plan. Take notes here Nest.
As for the doorbell itself, install was straight forward. I did have to upgrade my transformer for this. I installed the Endurance pro 24v unit. It was only a few bucks more than the 14v devices which apparently are the bare minimum Ring recommend. I figured that the extra voltage gives me some headroom to add a smart thermostat if I decide to do that in the future and after discovering how much of a pain it was to access my doorbell transformer in the attic, I'm glad I only had to do this once. Make sure you locate yours before deciding on this model doorbell or the Ring 2 which would have been at least an hour or two shaved off the install time.
Once I setup the motion detection zone, basically all false positive alerts are gone. I have the motion detection setting in the middle of the 5 settings. Lowering it doesn't detect the postman at the mailbox despite it being in the motion zone.
Notification on my phone is instantaneous. I tested while walking up to the door and it had notified me and I had pulled up the app before I even got to the door both when connected to my home wifi and when on LTE. The remote chime installed without any issues as well.
Speaking of home wifi, this seems to be a big sticking point for some owners. I used an android phone app to measure signal strength at my door and it was around -60db (the closer to 0, the stronger the signal). As a network engineer who has implemented numerous small business and commercial wifi installations, for reliable video streaming, I would say if your signal strength at the door is -65 or closer to zero, you're good. If it's higher than -65 like -70 or -75~80, I would strongly recommend investing in upgrading your home wifi with a decent mesh setup like google's wifi, Orbi or EERO mesh. This will allow you to have a wifi access point closer to your door offering a much stronger signal for the doorbell to connect to. Wifi range extenders are hit or miss. They're less expensive than upgrading to a mesh setup but those have to piggyback off your existing wireless instead of just being a part of it and is generally more trouble than it's worth for the average user to setup.
The final piece of this working well is your internet speed both upload and download. If you are in a rural area with less than a 10 Mbps connection down and less than 2 Mbps upload, you will probably not have the best experience as this thing is both having to upload/stream video data to Ring's servers and your phone is having to stream/download it from their servers. Ring's video is not that high of bitrate (quality) but still needs to stream that data to their servers before you can even download/see it.
If your ISP is metered, you need to be aware that the doorbell is constantly sending video footage. Mine has uploaded 600 megabytes of data in 4 days. At that rate, it will transfer about 4.5 gigs of data in a month. If your data is capped, be sure that you have the headroom to allow the doorbell to stream video footage. FYI it needs to stream this because if something is triggered, that portion of the stream is probably flagged as something you should see and it snips the motion detection part of the stream and sends it back to you. This is why you see your activity video and at first nothing happens and then you see whatever it is that triggered the motion alert. It was recording before it actually saw something move.
The only real gripe I have is that sometimes when you open the app to view an event that just got recorded, the app will say that it's processing and not available to play yet.
Images in this review
Reviewed in the United States on August 14, 2023
Configuration: Video Doorbell ProVerified Purchase
This is my initial review on Ring Doorbell Pro. I was little skeptical and hesitant about ordering certified refurbished product. This one arrived like new except there is product serial number said “certified refurbished”. The original box packaging were just like new. One one will notice it. It comes with everything you need to install the product including 3 extra face plates. I watched YouTube video instruction how to install it. Hardware installation took me about 10 minutes and software setup about 5 minutes. I had no issue at all. Great product!
Day 2: Ring Doorbell disconnected from Router. It won’t re-connect. I tried factory reset press and hold side button for 15 seconds. Ring Doorbell network is not discoverable in order to connect to my network during setup. White Light is spinning for set up mode. I have ASUS Zen Wi-Fi 6. It is very close to front signal and power is not the issue. I ordered the replacement. I’m little disappointed.
Day 5: The replacement arrived days later, I installed it in few minutes. It took about 20 minutes initiating and updating software. Now it is connected to the internet, working as it was supposed to be.
Video quality: The image and color is very clear and excellent during the day. But the image is blurry, snowy and choppy at night.but I don’t want to pay higher price tag for Ring Pro 2. I’m satisfied with it for now.
Day 2: Ring Doorbell disconnected from Router. It won’t re-connect. I tried factory reset press and hold side button for 15 seconds. Ring Doorbell network is not discoverable in order to connect to my network during setup. White Light is spinning for set up mode. I have ASUS Zen Wi-Fi 6. It is very close to front signal and power is not the issue. I ordered the replacement. I’m little disappointed.
Day 5: The replacement arrived days later, I installed it in few minutes. It took about 20 minutes initiating and updating software. Now it is connected to the internet, working as it was supposed to be.
Video quality: The image and color is very clear and excellent during the day. But the image is blurry, snowy and choppy at night.but I don’t want to pay higher price tag for Ring Pro 2. I’m satisfied with it for now.
Images in this review
