Update 24 August 2022 After using the scooter for over 200 miles now, I can say it really is as good as my first impression in terms of features and comfort. However, a few of points for potential buyers to be aware of, with the main one being NO STOCK on replacement inner tubes, so at least 3 weeks and waiting for new stock to come in to the GoTrax warehouse. This is a real problem for people like me that totally rely on their scooter for day to day use. Anyway, please note the following for more details on my actual discoveries. 1. Real distance carrying me at around 205lbs/94kg at 15.5mph is 20-25 miles. At the top speed of 20mph then 15-20 miles or even less dependent on terrain such as slopes and inclines. It does handle fairly steep inclines better than advertised. The stated distance of 45 miles gives no real context on the required parameters to achieve this, such as weight of rider and average speed terrain. 2. Punctures, especially rear drive wheel are a major pain to fix. GoTrax support has been pretty good though. They sent me links to videos on how to take off the wheel and tire to get to the inner tube. No bicycle or auto repair shops would touch it, so I had to learn to do it on my own. I bought all the tools I needed here on Amazon including ready glued patches that stick extremely well. However… after inflating the inner tube and placing it is water, I found at least 6 holes that needed patching. No idea how I got six punctures because I only ride on road and foot path surfaces that seem to be pretty clear of puncture causing items such as broken glass and nails. I patched all holes as per patch instructions but one of the holes is across the inner tube seam and it continues to leak air. I went on the GoTrax website to order a new inner tube ($25+tax and shipping), but no stock. I called support and someone answered almost immediately after the usual automated guidance system messages. The person answering was very friendly but after double checking on stock, he told me they are not sure when new inner tube stock is coming in. He said it could be this Friday or next Friday or even the Friday after. He said to just keep checking the website after each Friday. Not his fault but I told him this is a real problem for me and it would have affected my decision to purchase, had I known this beforehand when looking to buy any scooter. Since I now have a $900 piece of, currently useless, junk in my apartment, dismantled and causing a headache, I have to make some decisions as to what to do once the scooter is repaired and working again. Keep or sell? One other thing is the state of the inside of the tire where the inner tube fits against. It is full of knobbly bits of rubber protrusions, as if the inner surface was not cleaned up after manufacturing. I do not know if these caused the multiple punctures or if it was a defective inner tube, but just due to the amount of random punctures at a wide range of various positions, my gut instinct it telling me is was probably a combination of cheap inner tube quality and poor tire inner surface quality. So now I do have regrets. I should have looked at the availability of parts, the availability of local repair stores, and the complexity of repairing by myself. As they say, buyer be aware. I hope this update helps others make the right choice, while continue to state that the scooter is great apart from when something goes wrong. —————- First impressions are excellent. Easy to unpack and assemble. Robust. Great built-in cable combination lock and digital lock. Feels great to ride and very stable. Lights at night are incredibly bright. Zippy and great acceleration. Oh, and I really like the way it folds with the catch on the handle bar stem locking onto the bracket on the rear mudguard. Makes it easy to carry. I’ve only done about 40 miles so far and tried it at both gear levels. I mostly use it at the max 15.5mph level because it feels more comfortable in terms of speed. However, I needed to pickup a prescription from a pharmacy 4 miles away and we have a creek bicycle trail parallel to the main road, so I cranked it up to 20mph and the ride was pretty much flawless most the way in cruise mode. So far very happy and glad I did my research before selecting this particular make and model. Dislikes are (a) it’s heavier than I first imagined. Too heavy for my lightweight wife to carry folded. It’s OK for short lifts and carrying, that’s all. And (b) battery life is not going to give me 45 miles at the weight of 205lbs/93kgs. Not sure of full distance yet but testing it over an 8 mile stretch of trail at mostly 20mph saw the battery level indicator drop to about half. Later though, when I turned it back on, the battery level then showed a much higher level. Bottom line is that I am very happy with product and it has been extremely useful. No regrets so far.