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- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
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- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
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Pure Enrichment PureRelief XL Heating Pad - 12" x 24" Electric Heating Pad for Back Pain & Cramps, 6 Heat Settings, FSA/HSA Eligible, Soft Machine Wash Fabric, Auto-Off & Moist Heat (Charcoal Gray)
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Purchase options and add-ons
Special Feature | Automatic Shut Off |
Material | Ultra-Soft Microplush top and Polyester bottom |
Brand | Pure Enrichment |
Color | Charcoal Gray |
Item Weight | 1.25 Pounds |
About this item
- Full-Body Pain Relief: Named Wirecutter’s Top Pick and Best Heating Pad of 2024, this therapeutic 12” x 24” heating pad provides targeted heat therapy to help temporarily relieve pain from menstrual cramps, sore muscles, and help ease muscle tension for the back, shoulders, abdomen, legs, and other large muscle groups
- InstaHeat Technology: Enjoy a rapidly heating pad with an ergonomic LCD controller featuring 6 heat settings from warm to high based on your needs
- Super Soft Microplush Fabric: Gentle, machine-washable fabric feels soft and comforting on bare skin and offers maximum comfort for daily use
- Extra-Long Cord: Relax on your bed, couch, or your favorite chair with the 9-foot power cord making it easy to adjust positions and pad placement with ease
- What You Get: Electric heating pad with a detachable LCD controller, storage bag, and Pure Enrichment’s guaranteed 5-Year Manufacturer's Warranty. Our customer support team provides daily quality service and peace of mind to millions worldwide all from a brand you can trust.
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This product has sustainability features recognized by trusted certifications.Contains at least 50% recycled material.As certified byGreenCircle certified products are made of pre- or post-consumer material when it is manufactured. GreenCircle verifies the sources of recycled materials and analyzes the recycled content used in the product to determine the percentage of pre-consumer or post-consumer content based on international standards and definitions. A product must contain 50% recycled content to qualify for Climate Pledge Friendly. - Sustainability features for this product
Sustainability features
This product has sustainability features recognized by trusted certifications.Made with materials from well-managed forests, recycled materials, and/or other controlled wood sources.As certified byThe Forest Stewardship Council
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This product has sustainability features recognized by trusted certifications.Made with chemicals safer for human health and the environment.As certified byEWG Verified
EWG Verified certified products use safer ingredients, free from EWG’s chemicals of concern based on chemical safety and the impacts of exposure to toxic chemicals on human health.U.S. EPA Safer Choice
U.S. Environmental Protection Agency (EPA) Safer Choice certified products are made with safer ingredients for the health of families, pets, workplaces, and the environment. Products have been evaluated by EPA scientists and every ingrediant must meet safety criteria for both human health and the environment while ensuring they meet performance requirements. Safer Choice is an EPA Pollution Prevention (P2) program, which includes practices that reduce, eliminate, or prevent pollution at its source, such as using safer ingredients in products. - Sustainability features for this product
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This product has sustainability features recognized by trusted certifications.Conserves energy compared to similar products.As certified byGreenCircle Certified: Certified Energy Savings
GreenCircle Energy Savings certified consumer products reduce energy consumption when compared to similar products in the marketplace, or a previous version of that product. A product must meet a 10% energy savings threshold to qualify. Certified Energy Savings are represented as the percentage by which the product has reduced energy consumption compared to a standard product.Made with chemicals safer for human health and the environment.As certified byU.S. EPA Safer Choice
U.S. Environmental Protection Agency (EPA) Safer Choice certified products are made with safer ingredients for the health of families, pets, workplaces, and the environment. Products have been evaluated by EPA scientists and every ingrediant must meet safety criteria for both human health and the environment while ensuring they meet performance requirements. Safer Choice is an EPA Pollution Prevention (P2) program, which includes practices that reduce, eliminate, or prevent pollution at its source, such as using safer ingredients in products. - Sustainability features for this product
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Products with trusted sustainability certification(s). Learn moreProduct Certification (1)GreenCircle Certified: Certified Environmental Facts Label verifies product carbon footprint reduction in the raw material or manufacturing stage.
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Product Description





Compare Pure Enrichment Heating Pads
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Customer Reviews
|
4.1 out of 5 stars 16,682
|
4.0 out of 5 stars 271
|
4.0 out of 5 stars 271
|
4.4 out of 5 stars 398
|
4.2 out of 5 stars 330
|
3.1 out of 5 stars 35
|
Price
| $37.99$37.99 | $29.99$29.99 | $39.99$39.99 | $44.99$44.99 | $54.99$54.99 | $49.99$49.99 |
Size
| 12” x 24” | 12” x 24” | 12” x 24” | 12” x 24” | 12” x 24” | 12” x 24” |
Weight
| 1.25 lbs | 1.15 lbs | 1.3 lbs | 1.2 lbs | 1.9 lbs | 4.1 lbs |
Material
| Microplush and Polyester | Polyester | Micromink and Polyester | Faux Fur and Micromink | Micromink | Microplush and Polyester |
Controller Type
| LCD | LED | LCD | LED | LED | LCD |
# of Heat Settings
| 6 | 4 | 6 | 6 | 4 | 3 |
Heat Range
| 105-140℉ | 110-140℉ | 105-140℉ | 105-140℉ | 110-140℉ | 110-140℉ |
InstaHeat Technology
| ✔ | ✘ | ✔ | ✔ | ✔ | ✔ |
Far Infrared Technology
| ✘ | ✘ | ✘ | ✘ | ✔ | ✘ |
Vibration Massage
| ✘ | ✘ | ✘ | ✘ | ✘ | ✔ |
Auto Shut-Off
| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Machine Washable
| ✔ | ✔ | ✔ | ✔ | ✔ | ✘ |
Works with Moist Heat
| ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
Product details
- Is Discontinued By Manufacturer : No
- Product Dimensions : 24 x 12 x 0.5 inches; 1.25 Pounds
- Item model number : PEHPAD24-G
- Date First Available : August 23, 2016
- Manufacturer : Pure Enrichment
- ASIN : B01KVYTV86
- Best Sellers Rank: #2,198 in Health & Household (See Top 100 in Health & Household)
- #5 in Heating Pads
- Customer Reviews:
Compare with similar items
This Item ![]() Pure Enrichment PureRelief XL Heating Pad - 12" x 24" Electric Heating Pad for Back Pain & Cramps, 6 Heat Settings, FSA/HSA Eligible, Soft Machine Wash Fabric, Auto-Off & Moist Heat (Charcoal Gray) | Recommendations | ||||
Try again! Added to Cart spCSRF_Treatment Add to cart | Try again! Added to Cart spCSRF_Treatment Add to cart | Try again! Added to Cart spCSRF_Treatment Add to cart | Try again! Added to Cart spCSRF_Treatment Add to cart | Try again! Added to Cart spCSRF_Treatment Add to cart | |
Price | $37.99$37.99 | -29% $19.97$19.97 List: $27.99 | $39.98$39.98 | -17% $49.99$49.99 List: $59.99 | -15% $15.99$15.99 List: $18.86 |
Price Per Unit | $37.99 / count | $19.97 / count | $39.98 / count | $49.99 / count | $15.99 / count |
Delivery | Get it as soon as Friday, Jun 20 | Get it as soon as Friday, Jun 20 | Get it as soon as Friday, Jun 20 | Get it as soon as Friday, Jun 20 | Get it as soon as Friday, Jun 20 |
Customer Ratings | |||||
Sold By | Pure Enrichment Direct | KOT-A | guangzhoubachengkemaoyiyouxiangongsi.. | Pure Enrichment Direct | ZHUANG YUAN |
size | 12" x 24" | Gray-12x24 Inch | 35"x20" | 9.5X19.7 Inch | 12" x 24" |
material | Ultra-Soft Microplush top and Polyester bottom | Polyester | Velvet, Cotton | Fur | Flannel |
number of settings | 6 | 6 | 6 | 6 | 6 |
indications | menstrual cramps, sore muscles, muscle tension, arthritic pain, muscle ache, stiff joints | for Period Cramps, Back, Neck, and Shoulder Pain Relief, Helps With Muscle Pains, Soothe Aching Joints, Deep Moist Heat, Keep Warm on Winter | Muscle aches, joint stiffness, menstrual cramps, other localized discomfort | muscle aches, stiffness, menstrual cramps, arthritis pain, stiff joints, sore muscles | Indications: Heat therapy is recommended for areas without acute inflammation (i.e. no redness or increased warmth). Examples include chronic back and neck pain, chronic joint pain, muscle fatigue and muscle spasms. |
voltage | 120 volts | 120 volts | 120 volts | — | — |
Important information
Safety Information
CAUTION: For external use only. Do not use on broken or irritated skin. Do not apply heat directly to the face, neck or genital area. Do not sleep with the heating pad on. Always keep a safe distance from water sources. This product is not a substitute for medical treatment. If symptoms persist, consult a healthcare professional.
Indications
menstrual cramps, sore muscles, muscle tension, arthritic pain, muscle ache, stiff joints
Directions
1. Plug in the heating pad. 2. Select your desired heat setting using the LCD controller. 3. Wait for the pad to heat up (heats in seconds). 4. Place the heating pad on the desired area of the body. 5. Use for dry or moist heat therapy. 6. For moist heat therapy, dampen the pad with a spray bottle. 7. Unplug the heating pad when finished using it.
Wattage
180 watts
Bulb Voltage
120 volts
Legal Disclaimer
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers find the heating pad heats up quickly with multiple settings and works well for various body parts, with one customer noting it's big enough to cover the spine. The fabric is plush and comfortable, and customers appreciate the 2-hour automatic shut-off feature for safety. The product holds up well with daily use and provides relief for sore lower back and abdominal pain, with controls that are easy to use and read.
AI Generated from the text of customer reviews
Customers appreciate the heating pad's performance, noting that it heats up quickly with multiple settings, and one customer mentions it maintains a steady temperature.
"...It's got **six levels of heat** (because sometimes I want gentle warmth and sometimes I want to feel like I'm being hugged by the surface of the sun)..." Read more
"I would like to begin with this is the most effective heating pad we have yet to find...." Read more
"I have 2 of these. That's how good they are. They get pretty warm and do the trick. It's really reliable and lasts a long time...." Read more
"...Otherwise, it is a good heating pad! It’s definitely hot!!!" Read more
Customers find that the heating pad works excellently, with one mentioning it performs well on any body part.
"I have been using this for 2 years. It still works great. It's comfortable and I like how it feels on my skin. I do have one little complaint...." Read more
"...That's how good they are. They get pretty warm and do the trick. It's really reliable and lasts a long time...." Read more
"...It is reasonably large. The cover is soft and comfortable and I love the color... just sayin'. The controls have numeric settings that go up to six...." Read more
"This is a great product. The fabric is soft and the coils don’t poke through like some heating pads do...." Read more
Customers love the size of the heating pad, which is large enough to cover the whole back, with one customer noting it's good for use from ankle to knee.
"...The **XL size**? Yeah, it’s not playing around—**covers your whole lower back or wraps around your midsection like it’s personally offended by your..." Read more
"...I love the extra long heating pad and use two daily...." Read more
"...Straight out of the package it loos very nice. It is reasonably large. The cover is soft and comfortable and I love the color... just sayin'...." Read more
"...They didn’t skimp on the length, so it easily covers the width (or length) of my back. I pack it when I travel, just in case I need it...." Read more
Customers appreciate the heating pad's soft fabric, describing it as comfortable and plush with a nice texture on the other side.
"...Machine washable? Check. Super soft? Like a plush cloud that wants you to feel loved. Auto-off?..." Read more
"I have been using this for 2 years. It still works great. It's comfortable and I like how it feels on my skin. I do have one little complaint...." Read more
"...It is reasonably large. The cover is soft and comfortable and I love the color... just sayin'. The controls have numeric settings that go up to six...." Read more
"This is a great product. The fabric is soft and the coils don’t poke through like some heating pads do...." Read more
Customers appreciate the heating pad's automatic shut-off feature, which can be set to turn off after two hours of use for safety reasons.
"...Super soft? Like a plush cloud that wants you to feel loved. Auto-off?..." Read more
"...Has multiple settings and auto timer on & off button. I can keep it on auto and ut turns off if I go to bed with it...." Read more
"...Auto turn off is wonderful & a great size for your back. Great price, too. I love it !" Read more
"...I love that there are 6 heat settings and a 2 hour shut off timer. I would definitely buy again!" Read more
Customers find the heating pad well-made and durable, noting it holds up well with daily use and lasts about 1-1/2 years.
"...They get pretty warm and do the trick. It's really reliable and lasts a long time...." Read more
"...Seriously, the material is that nice. Trust me, she's ridiculously fastidious when it comes to finding a comfortable place to park it...." Read more
"...supposed to latch the connector to the pad are flimsy and broke after a couple years. The non-woven fabric storage bag is total garbage...." Read more
"...I got the sage green color and it’s very cute! It is very well built and very comfortable with the fuzzy sleeve!..." Read more
Customers find the heating pad effective for pain relief, particularly noting its benefits for lower back soreness, abdominal discomfort, and muscle strain in legs. One customer mentions it helps with post-surgery recovery.
"...And when those period pains hit like a truck, this is my emotional support heating pad...." Read more
"...Auto turn off is wonderful & a great size for your back. Great price, too. I love it !" Read more
"Purchase to have in the office when it’s cold. Help with back and hip pain. Recommended it to others as well." Read more
"Bought as a gift works well for back pain and period pain, i have been told." Read more
Customers find the heating pad easy to use, with controls that are intuitive and simple to read, including detailed care instructions.
"...and replaced our heating pad within a day, with detailed care instructions." Read more
"...While there is a lighted read out for the temperature level, there is no backlight for the control buttons. That would be a nice upgrade...." Read more
"...But it works great, it is soft, color is fine, packaged well, easy to use...." Read more
"...I discovered that I can drape this over my recliner and it can keep me warm. I like that it has 2 colors so I can use either side...." Read more
Reviews with images

Reliable, Comfortable, and Worth Repeating
Top reviews from the United States
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- Reviewed in the United States on June 12, 2025Color: BlueVerified PurchaseI bought this heating pad for my wife as a replacement. She had the same model for about four years, and although her previous one eventually burned out, it lasted long enough to prove its value. She was so satisfied with it that she chose to get the exact same one again.
The quality is excellent — the fabric is incredibly soft and comfortable against the skin. It heats up well and provides consistent relief. Even though the old unit wore out after years of use, it was still worth every penny. This is truly a great product, and we definitely recommend it.
5.0 out of 5 starsI bought this heating pad for my wife as a replacement. She had the same model for about four years, and although her previous one eventually burned out, it lasted long enough to prove its value. She was so satisfied with it that she chose to get the exact same one again.Reliable, Comfortable, and Worth Repeating
Reviewed in the United States on June 12, 2025
The quality is excellent — the fabric is incredibly soft and comfortable against the skin. It heats up well and provides consistent relief. Even though the old unit wore out after years of use, it was still worth every penny. This is truly a great product, and we definitely recommend it.
Images in this review
- Reviewed in the United States on May 22, 2025Color: Charcoal GrayVerified PurchaseLet’s be real—**every girl needs a good heating pad**. If you know, *you KNOW*. This baby from **Pure Enrichment?** Oh honey, it doesn't just check the boxes—it *burns* the whole checklist with cozy, cramp-melting glory.
It's got **six levels of heat** (because sometimes I want gentle warmth and sometimes I want to feel like I'm being hugged by the surface of the sun). The **XL size**? Yeah, it’s not playing around—**covers your whole lower back or wraps around your midsection like it’s personally offended by your cramps**. And when those period pains hit like a truck, this is my emotional support heating pad. Don’t talk to me, don’t look at me—just plug this in and let me suffer in peace but comfort.
Machine washable? Check.
Super soft? Like a plush cloud that wants you to feel loved.
Auto-off? Thank the gods, because I always fall asleep after it turns my insides from “nope” to “mmh, yes.”
Moist heat option? Girl. **GIRL.**
This thing is **FSA/HSA eligible**, so it’s basically *self-care you can write off*. I'm not saying this pad changed my life... okay no, I *am* saying that. Full stop.
**PureRelief XL: Because life is hard, periods suck, and your back deserves a warm fuzzy miracle.**
- Reviewed in the United States on May 28, 2025Color: BlueVerified PurchaseI am very impressed by this company’s customer service. I love the extra long heating pad and use two daily. One for my comfortable living room chair and one for my bedroom which I use to relax before sleeping. Possibly due to the frequent use, a pad went out after less than six months. I called the manufacturer and reached a live person. This lovely person told me how to use my pad more carefully for its longevity. Then he replaced the heating pad. Would you believe that the new heating pad arrived the next day after speaking to customer service? Now that’s service!
- Reviewed in the United States on May 31, 2025Color: Zen GreenVerified PurchaseI have been using this for 2 years. It still works great. It's comfortable and I like how it feels on my skin. I do have one little complaint. Doesn't continuously stay as hot. It will start off hot but then it starts to cool down on its own. Maybe that's a built-in safety mechanism.
- Reviewed in the United States on June 2, 2025Color: Charcoal GrayVerified PurchaseDon't write many reviews but this one def deserves one! I have chronic pain so when I got this a few years ago it was by far my first heating pad. But this one was amazing! I got hundreds of hours out of it and it never pulled over time. I had one for 6 or so years before it finally died and I bought a second one. Rarely do I feel like you get your money's worth from products now a days but this was worth it ten fold
- Reviewed in the United States on June 1, 2025Color: Charcoal GrayVerified PurchaseI would like to begin with this is the most effective heating pad we have yet to find. However, we had some trouble with our heating pad not turning on after a few months of daily use. The seller, Pure Enrichment provided the most attentive and caring customer service. Not only were they immediately responsive to my initial request for support- they emailed AND called me (multiple times until they reached me) and replaced our heating pad within a day, with detailed care instructions.
- Reviewed in the United States on May 16, 2017Color: BlueVerified PurchaseI'm confused about this after reading all the great reviews. Something happened to my old heating pad which was about the same size. I'm assuming it started to malfunction from overuse as the little circular plastic bubble on the cover looked like it was melting away. My fiance tried to convince me I was going to burn the house down if I didn't stop using it. I told him my back was going to give out and melt into a pile of jelly on the floor if I DID stop using it.
I suffer from chronic lower back and spine problems, along with neck problems from a brain malformation and aches and swelling from rheumatoid arthritis. And now with having to lug around a 2 month old 10 pound baby all day every day (because he has colic and this is the only way to soothe him) is wreaking havoc on my already battered muscles and degenerated disks. My back is often so weak that I do feel it might give out and collapse. Heating pads, tens units, large doses of Advil and my miracle pepper cream Capzasin-HP
help in combination with each other. But heat is a HUGE part of the temporary relief for me.
So I was excited when I saw PureRelief XL on Amazon with mostly raving reviews. I was also into the idea of moist heat, something I hadn't tried before. I told my fiance if he bought this for me ASAP that I'd hold off on burning the house down with my defective heating pad. We ordered this one with next day delivery.
Straight out of the package it loos very nice. It is reasonably large. The cover is soft and comfortable and I love the color... just sayin'. The controls have numeric settings that go up to six. Due to my pain levels, I bypassed numbers 1-5 and went straight to the highest setting. I was hoping maybe this one would go to 8 but 6 was the limit. I had my fiance massage my back and apply my capcasin cream and then I eagerly awaited the results everyone was raving about in their reviews.
I started to think something was wrong with me when I didn't feel the pad heating up. I mean, there was some degree of heat - but the temperature wasn't much hotter than if I ran my hand under a luke-warm faucet. I played with the settings and shut the unit on and off repeatedly. I plugged it into a different outlet and then I called my man upstairs to make sure I hadn't lost sensation in my back and simply couldn't feel the heat anymore.
He confirmed that this indeed was not a very powerful heating pad. I showed him the reviews and he said that everyone's tolerance is different and maybe it truly does work for some people - and that maybe us naysayers might be desensitized. He's a carpenter and always has an overworked back and neck so I let him try it. He uses the heating pad occasionally at home - but no Advil or topical creams and he was less than impressed and also did not believe this heating pad lived up to the hype or the claim.
I was thinking maybe I got a defective one but then I read some negative reviews where some customers thought the same thing and had replacements sent only to be met with the same disappointing results. Since it says no returns (which I did NOT see when I purchased this) I am going to contact the company and politely ask for a refund.
In the meantime, I have since moved on to Thermophore MaxHeat Deep-Heat Therapy Pad - which is the heating pad of my dreams (at least so far). It's definitely for that breed of us that requires more intensely penetrating heat. The only heating pad I've ever used in my life (except the one about to catch fire after 4 years of use and abuse) that actually got TOO hot (a high quality problem!) It's not as soft and cozy as the PureRelief XL but most of the time we just can't have everything. If the company refuses to refund me, my fur baby has expressed interest in it as another doggie bed. Seriously, the material is that nice. Trust me, she's ridiculously fastidious when it comes to finding a comfortable place to park it.
In summary: I would recommend this pad only to people who have low to moderate levels of DISCOMFORT and not actual pain. I'd also recommend it to people who don't actually like heat...
- Reviewed in the United States on June 4, 2025Color: Charcoal GrayVerified PurchaseThis heats up quickly! The only thing that I don’t appreciate about it is when you want to line it up with your back it seems the cord gets in the way. Otherwise, it is a good heating pad! It’s definitely hot!!!
Top reviews from other countries
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David D.Reviewed in Mexico on February 23, 2023
5.0 out of 5 stars Muy bueno
Color: Charcoal GrayVerified PurchaseEsta muy bueno
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Virginia Martinez AdameReviewed in Mexico on December 28, 2019
5.0 out of 5 stars Excelente compra
Color: BlueVerified PurchaseEs el mejor cojín que he tenido
Funciona de maravilla y es flexible y se amolda al cuerpo
5 niveles de calor !!!!!!
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EstherReviewed in Mexico on September 14, 2019
2.0 out of 5 stars Es como en la foto pero no calienta tanto como promete
Color: Charcoal GrayVerified PurchaseNo calienta tanto
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Jorge g.Reviewed in Mexico on January 2, 2020
5.0 out of 5 stars El producto
Color: BlueVerified PurchaseEs muy cómoda y muy calientita
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