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Midea Duo 14,000 BTU (12,000 BTU SACC) High Efficiency Inverter Ultra Quiet Portable Air Conditioner, with Heat up to 550 Sq. Ft., Works with Alexa/Google Assistant, with Remote Control & Window Kit

3.3 out of 5 stars 759 ratings

$599.99 with 12 percent savings
List Price: $679.99
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Color: Black
Size: 14,000 BTU with Heat
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Purchase options and add-ons

Brand Midea
Capacity 6 Cubic Feet
Cooling Power 14000 British Thermal Units
Special Feature Heating And Cooling Function, Dust Filter
Product Dimensions 16.73"D x 19.53"W x 34.48"H
BEE Star Rating 4 Star
Start year 2021
Seasonal Energy Efficiency Ratio (SEER) 12.3
Color Black
Voltage 115 Volts

About this item

  • INNOVATIVE DUO HOSE DESIGN - Midea's industry-first dual hose-in-hose design enables the unit to intake and exhaust air outdoors. The dual hose-in-hose design forms balanced air circulation indoors and prevents hot outside air from seeping in through gaps.
  • INVERTER TECHNOLOGY - Engineered with the variable-speed inverter technology, Midea Duo Inverter portable AC cools more with considerably less electricity than traditional portable units. It saves more than 40% energy compared to U.S. federal standard
  • MORE THAN 2X FASTER AND STRONGER COOLING - Empowerd by the Duo hose design and an optimized air duct system, Midea Duo can lock and maximize cooling indoors. Now you can enjoy a 2X faster and stronger whole-room cooling experience like never before
  • MULTI SEASON COMFORT: Midea Duo 14,000 BTU Portable AC with Heat offers superior and efficient heating in addition to cooling for optimal comfort in any season. Heat pump's operating temperature range is: 41℉-86℉
  • SMART CONTROL - This unit comes smart control with app connectivity and voice control options. Control from anywhere with the SmartHome App for iOS and Android or by voice with Alexa and Google Assistant devices

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From the manufacturer

Midea DUO Portable AC
Midea DUO Portable AC
Midea DUO Portable AC
Midea DUO Portable AC

Midea Portable AC Collection

Inverter Portable AC

Smart AC with Heat

Midea Smart Portable AC

Inverter AC with Heat

Price
$476.63 $429.17 $229.49 $599.99
Cooling Capacity (ASHRAE)
12,000 BTU 14,000 BTU 8,500 BTU 14,000 BTU
Cooling Area
450 Sq.Ft. 550 Sq.Ft. 150 Sq.Ft. 550 Sq.Ft.
Heating Option
Inverter
Dual Hose
Control
Touchpad/Remote/APP/Voice Touchpad/Remote/APP/Voice Touchpad/Remote/APP/Voice Touchpad/Remote/APP/Voice
Number Of Speeds
High/Mid/Low/Auto High/Mid/Low/Auto High/Mid/Low/Auto High/Mid/Low/Auto

Product guides and documents

Product information

Technical Details

Manufacturer ‎Midea
Part Number ‎MAP14HS1TWT
Item Weight ‎76.8 pounds
Country of Origin ‎China
Item model number ‎MAP14HS1TBL
Size ‎14,000 BTU with Heat
Color ‎Black
Style ‎14,000 BTU with Heat
Material ‎Plastic
Pattern ‎Air Conditioner
Power Source ‎Corded Electric
Voltage ‎115 Volts
Wattage ‎1300 watts
Installation Method ‎Packaged
Item Package Quantity ‎1
Sound Level ‎42 dB
Coverage ‎550 sq.ft.
Display Style ‎LED
Special Features ‎Heating And Cooling Function, Dust Filter
Included Components ‎No
Batteries Included? ‎Yes
Batteries Required? ‎Yes
Battery Cell Type ‎Manganese
Warranty Description ‎One limited year warrenty from original purchase date.
Capacity ‎6 Cubic Feet
Floor Area ‎550 Square Feet
Cable Length ‎26 Inches

Additional Information

ASIN B091CKVY9F
Customer Reviews
3.3 out of 5 stars 759 ratings

3.3 out of 5 stars
Best Sellers Rank
Date First Available April 30, 2021

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Midea Duo 14,000 BTU (12,000 BTU SACC) High Efficiency Inverter Ultra Quiet Portable Air Conditioner, with Heat up to 550 Sq. Ft., Works with Alexa/Google Assistant, with Remote Control & Window Kit


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Product Description

Midea Duo 14,000 BTU (12,000 BTU SACC) Ultra Quiet Smart HE Inverter Portable Air Conditioner with Heat for spaces up to 550 sq.ft., Black

Ultra-Quiet Operation
Maximum cooling, minimum noise. The sound level of Midea Duo is as low as 42db when cooling. That is almost as quiet as a library.
26 Feet Further Airflow Distance
With an advanced air duct system that amplifies the airflow for high-velocity, long-range air projection, Midea Duo blows cool air up to 26 feet away, reaching every corner of your home.
Flexible Airflow Direction
The dynamic 102* cool swing provides more flexibility in changing the airflow direction, offering immersive cooling without the discomfort of direct cold air.
Simple & Space Saving Installation
The smart built-in design streamlines the installation process and allows hassle-free storage: no more missing accessories. The vertical pull-out method also takes up less space.
Warranty
Midea is the world’s largest provider of air conditioning products. As a testament to our dedication to quality, we offer a one year parts and labor on this product.

Top Brand: Midea

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100K+ customers rate items from this brand highly
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Midea Duo 14,000 BTU (12,000 BTU SACC) High Efficiency Inverter Ultra Quiet Portable Air Conditioner, with Heat up to 550 Sq. Ft., Works with Alexa/Google Assistant, with Remote Control & Window Kit
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Price-12% $599.99
List:$679.99
-14% $429.17
List:$499.99
$649.00$459.99$269.99$439.99
Delivery
Get it as soon as Tuesday, Jul 8
Get it as soon as Tuesday, Jul 8
Get it Thursday, Jul 10
Get it as soon as Tuesday, Jul 8
Get it as soon as Tuesday, Jul 8
Get it as soon as Tuesday, Jul 8
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cooling power
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special feature
energy star
model name
voltage
wattage
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Important information

Wattage

1300 watts

Bulb Voltage

115 volts

Customer reviews

3.3 out of 5 stars
759 global ratings

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Customers say

Customers report mixed experiences with the air conditioner's cooling ability, with some saying it cools well while others say it fails to cool rooms. The functionality and noise level receive mixed feedback - while it works well in summer, some report it stops working, and while it's very quiet compared to normal units, some find it very loud. Moreover, the sturdiness is concerning as units arrive with broken plastic pieces, and customers disagree on the value for money, with some considering it a great unit while others say it's not worth the extra cost. Additionally, customers disagree on the installation process, with some finding it easy to set up while others report confusing directions, and the design and size receive mixed reviews, with some finding it beautifully cool while others criticize the poor design and say it takes up too much space.

81 customers mention "Value for money"45 positive36 negative

Customers have mixed opinions about the air conditioner's value for money, with some finding it a great unit while others say it's not worth the extra cost.

"...our downstairs, this unit (at least the Toshiba we got) was WELL WORTH the investment. NOW - Onto PART 2...." Read more

"...It makes sense - keeps you buying more and more of the same overpriced piece of junk that will continue to break over and over for as long as you..." Read more

"...The Midea Duo is a wonderful machine -- in a small bedroom (roughly 11x11) setting this to the lowest setting (60 degrees Fahrenheit) will actually..." Read more

"...body seems well made, but the inflexible giant stubby hose and the cheap and ineffective plastic window attachments completely ruin an otherwise..." Read more

49 customers mention "Ease of installation"31 positive18 negative

Customers have mixed experiences with the air conditioner's installation: while some find it easy to use and set up, others report poor installation instructions and unclear printed directions.

"...Installation was not difficult for one person and all needed adapters / panels are provided...." Read more

"...The real problem is that it can be very difficult to install in a window...." Read more

"...It's a fairly easy fix but you'll need quite a bit of strength to pull apart the casing after removing the screws...." Read more

"...Midea has a windows unit which is extremely easy to install. GE also a unit. Google them...." Read more

42 customers mention "Design"24 positive18 negative

Customers have mixed opinions about the air conditioner's design, with some finding it beautifully cool and well-designed, while others report poor design.

"...Then I bought this shiny new Midea, with its composite hose design. Surely this was the right choice!..." Read more

"...This is a major letdown and feels like an oversight in the design...." Read more

"...This feature was recently removed. Pros: Looks good. Remote works well to on and off...." Read more

"...I'm sad I paid so much for a system that is so poorly designed and built. Remember, I have two of these unit and both are the same...." Read more

37 customers mention "Size"13 positive24 negative

Customers have mixed opinions about the air conditioner's size, with some finding it great for space while others note it takes up a ton of space and doesn't fit in windows.

"...Wildly inflexible, giant, and stubby, this unit can pretty much only be installed directly in front of the window...." Read more

"...Pros: - VERY ENERGY EFFICIENT - Great for space (can tuck it closer to the wall/window) because of the hose design -..." Read more

"...This thing is absolutely huge and takes up a lot of space...." Read more

"...The hole in the bottom where the power cable exits is so large I can fit a whole finger in it (as well as the power cable) and that too goes..." Read more

81 customers mention "Sturdiness"22 positive59 negative

Customers report issues with the air conditioner's sturdiness, noting that it breaks down and is fragile, with multiple customers receiving units with broken plastic pieces.

"...They both had mechanical issues on first use which I had to investigate and resolve. After that they have both been phenomenal...." Read more

"...The plastic window attachments are absolutely flimsy and doesn't seal at all...." Read more

"...Durability -- it cools just as well as it did on day one...." Read more

"The first unit I received had a broken blower fan and sounded like it was going to explode at any minute...." Read more

My FAVORITE Portable AC!
5 out of 5 stars
My FAVORITE Portable AC!
So starting off, this Summer has been BRUTAL with EVERY single day in July/August over 100f and May/June being high 90 and low 100’s. The AC systems in our homes were struggling and racking up the bill with us spending often $9-11 a day to cool with both helping each other. We also have poor insulation which is something we’ve had to try and tackle ourselves. In the end we got fed up of running the homes existing AC system because it was simply too expensive and opted to get a Window/Portable AC. The windows on our home are very flimsy and not at all suited for window units sadly and frankly we weren’t too keen on having to drill into things, worry about them falling out and having the hassle of having to bring them in every other season. So we opted to go for a portable. Now there’s two different kinds of portable AC units. Single Hose and Dual Hose. Single hose units suck in air from the room which creates negative pressure in the room and pulling in hot air from either gaps/cracks in the doors/windows and blows all the hot air out the single hose. The single vent hose gets very hot - so between the negative pressure pulling in heat and the hot hose these single hose units have to try and fight those two things to keep the room cool which can REALLY lower their efficiency. Hence why you’ll see units advertise 14,000 BTU’s then in brackets have a lower BTU usually half of the first BTU rating. The second BTU number is the SAAC rating which basically takes into account the heat pulled into the room from the negative pressure and the hose and tells you how efficient it is. So units that advertise 14,000BTU typically use the power of a 14,000 BTU unit but are only really equivalent to a 7000 BTU unit with those other things taken into account. Dual-hose units (like this one) pull air in from the outside eliminating much of the negative pressure issue (where heat is sucked in from cracks/windows/doors) hence why the secondary SAAC BTU rating is much higher. And in my experience the vent hose is actually much cooler. This dual-hose design on the Midea/Toshiba is quite unique. They have decided to combine both hoses into one big wide unwieldy thing which sucks if you want to angle your portable AC to face it in a certain direction, but the benefit of it is that it goes vertically up from the back of the machine and bends up then down meaning you can shove it closer to and up-against the wall/window which you cant do on other units. Kudos to them. So it has its pros/cons. Pro: Being able to shove it against the wall / Con: not being able to angle it. Now we first decided to buy the Toshiba version of this AC from Home Depot for our living room. It’s the exact same machine as this but in white. Midea and Toshiba are the same company. We set it up as soon as we received it and had it set up in minutes! I recommend cutting the foam seal tape down the middle so you have two strips and instead of sticking it on the window-sill, stick it around the window vent plate for the AC. That way you can remove the plate and shut the window in a jiffy if you decide to move the unit! We set it up with the app straight away and I love all the features and control I have over the unit from the app. It’s awesome. Just to be clear the Toshiba app is what I use to control both my Midea and Toshiba unit (yes I bought a Midea after the Toshiba since I loved the unit so much!) The app allows you to remotely turn on the unit, set the temperature, the swing function, turn on/off the LED display, make schedules and more! I can’t go back to a different brand after having this (yes I tried to cheap out with my second portable - I’ll explain soon). Anyhow we have a large openspace ground floor which merges into the upstairs hallway w/ high ceilings and despite this portable AC being rated for 550sqft it does an pretty good job of cooling the downstairs living area. Our master bedroom is downstairs and granted, that doesn’t get much cooling since its well out of the way but that’s fine. Since getting this portable AC we’ve been able to turn off our MAIN downstairs AC system from MORNING (when we get up and out the bedroom) till BED TIME when we go to bed. And this little guy keeps the downstairs living area VERY comfortable the entire day on its own during these 100-110f days in Texas. This has saved us a fortune in electricity. Also this portable AC, not only does it have remote smartphone control, google home/alexa smarthome functionality BUT it also uses something called a smart variable inverter technology. So unlike other bog standard portable ACs which loudly turn on and run at full power/volume then shut off abrubptly when they meet the desired temp - then ramp up again when the temp creeps up. The Midea and Toshiba are able to gently ramp up and down the power depending on the situation. Other portable AC’s turn on and draw a full 1300W whereas the Midea/Toshiba can run and drop to as low as 50w when the fan is running, maintain temps at a low 300-500w or work a little harder and stay at 900w or if its really working hard ramp up to 1300w. This works brilliantly to save on the noise and power usage. It’s not running at all or nothing all the time. It’s smart, it can adjust the power and power draw to suit the conditions. This like I said helps conserve energy and keeps noise at a minimum. THAT BEING SAID, it would be nice if Midea/Toshiba added the ability in the app to allow us to force it to run at full power if we so wished rather than let it decide when to conserve power etc. Overall, for our downstairs, this unit (at least the Toshiba we got) was WELL WORTH the investment. NOW - Onto PART 2. Cooling the upstairs (specifically my home office) which I work in every day. Despite the Toshiba version of this Midea doing an amazing job of cooling the downstairs. The upstairs and my office was like a damn oven. I came to the conclusion that if i wanted to get ANY work done in my office upstairs I had the choice of running the main upstairs AC which effectively couldn’t keep up and would run FULL blast the entire day costing us a fortune OR invest in another portable AC. I decided to purchase another portable AC and instead of buying another Toshiba/Midea dual-hose unit I decided to cheap out and try the Black and Decker 14,000BTU(7000BTU SAAC) since it was well reviewed on Amazon despite it being a single hose unit with no smart features. Well…. BIG MISTAKE. As I said earlier in the review, the single hose was like a damn oven defeating the purpose of cooling the room if it has a hot burning heater of a hose behind it. I can’t talk about the negative pressure/leaking in hot air since I can’t measure that. But despite it being in a 100sqft office room and the unit was rated for 450sqft, it would run CONSTANTLY and STRUGGLE to keep the room at a comfortable temp. I asked myself “What’s the point of this thing” it cost me $500 after taxes and it was doing nothing. It also rumbled on and off and consumed max power at all times at some times going as high as 1800W almost tripping my breaker! Worst of all was I missed the app and smart controls I enjoyed on my downstairs Toshiba/Midea. So… after a few days I bit the bullet and said screw this, filed a return on the Black and Decker and pulled the trigger on the Midea 14,000 (12,000btu saac) which essentially was just a couple of hundred dollars more with better efficiency and many more smart features/remote control. I REALLY missed being able to turn the AC on in advance downstairs via the app and set schedules. Well the Midea arrived, I liked the black as opposed to the white of the Toshiba but it’s essentially identical. The Midea app wasn’t compatible with my Z Fold 3 for some reason so I had a go at setting it up with the Toshiba app and to my surprise - the Midea AC works just fine with the Toshiba app as the Toshiba AC does! They are all essentially the same app with minor differences. Well, weeks later I am THOROUGHLY impressed with the Midea as much as I am with my Toshiba downstairs. They are both on the same app so I can control both seperately using the one app which is nice. I’ve not had any issue with the fan inside ripping itself apart or shaking the machine. It’s running perfectly. Just make sure its sitting on a good flat level surface :) The Midea can cool my office down to the low 60’s if needed making it like a darn fridge. It’s awesome, I’ve had fun pushing it to its limits. It feels like magic on a 105f day, walking into my home office and it’s actually chilly cold lol. I now have no need to use EITHER the main downstairs or upstairs AC systems LOL. Anyhow, to round off my review I just want to share how ecstatic I am about this unit and have NO QUALMS about recommending it to others. Now as for the issues I have read, they could potentially be from dodgy delivery issues (from being bumped/knocked around or dropped during transport.) So I guess it really comes down to whether you get lucky and your unit moves through the delivery/courier system delicately or not. I saw some pictures where peoples boxes were all bashed in, dented and the rotating fan part was bashed into the unit. I suppose that could be why many of the people with issues have had such a bad experience - their unit was damaged in transport. But it seems I was lucky enough to receive my two units in good shape. Now the Toshiba variant of this (in white) is actually selling for $649 on Home Depots website right now but they go in and out of stock on a regular basis and can be hard to buy (I guess they are popular) but if you can, why not save 50bucks. Plus I’d probably trust Home Depots delivery people more than Amazons for big fragile items like this. But if you get the Midea (providing the delivery/transport goes well) you’ll be just as happy. My wife is now tempted to get one for her office upstairs and hell I wouldn’t mind getting one for our master bedroom downstairs too if budget permits one day. But I am VERY happy with my two units I have right now and I hope Toshiba/Midea keep supporting this unit because it is an absolute gem! Pros: - VERY ENERGY EFFICIENT - Great for space (can tuck it closer to the wall/window) because of the hose design - Much better SAAC BTU rating - Decent noise - LOTS of Smart Home functionality (APP and Google Home/Alexa support) Cons: - Can’t angle it left/right very much because of the dual-hose in one design - Not as quiet as they advertise (but what can you expect when the condenser is inside the room with you) JUST BUY IT ALREADY (and good luck with the delivery/shipping) :D
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Top reviews from the United States

  • Reviewed in the United States on August 5, 2022
    Color: BlackSize: 14,000 BTU with HeatVerified Purchase
    So starting off, this Summer has been BRUTAL with EVERY single day in July/August over 100f and May/June being high 90 and low 100’s. The AC systems in our homes were struggling and racking up the bill with us spending often $9-11 a day to cool with both helping each other. We also have poor insulation which is something we’ve had to try and tackle ourselves.

    In the end we got fed up of running the homes existing AC system because it was simply too expensive and opted to get a Window/Portable AC. The windows on our home are very flimsy and not at all suited for window units sadly and frankly we weren’t too keen on having to drill into things, worry about them falling out and having the hassle of having to bring them in every other season. So we opted to go for a portable.

    Now there’s two different kinds of portable AC units. Single Hose and Dual Hose. Single hose units suck in air from the room which creates negative pressure in the room and pulling in hot air from either gaps/cracks in the doors/windows and blows all the hot air out the single hose. The single vent hose gets very hot - so between the negative pressure pulling in heat and the hot hose these single hose units have to try and fight those two things to keep the room cool which can REALLY lower their efficiency. Hence why you’ll see units advertise 14,000 BTU’s then in brackets have a lower BTU usually half of the first BTU rating. The second BTU number is the SAAC rating which basically takes into account the heat pulled into the room from the negative pressure and the hose and tells you how efficient it is. So units that advertise 14,000BTU typically use the power of a 14,000 BTU unit but are only really equivalent to a 7000 BTU unit with those other things taken into account.

    Dual-hose units (like this one) pull air in from the outside eliminating much of the negative pressure issue (where heat is sucked in from cracks/windows/doors) hence why the secondary SAAC BTU rating is much higher. And in my experience the vent hose is actually much cooler.

    This dual-hose design on the Midea/Toshiba is quite unique. They have decided to combine both hoses into one big wide unwieldy thing which sucks if you want to angle your portable AC to face it in a certain direction, but the benefit of it is that it goes vertically up from the back of the machine and bends up then down meaning you can shove it closer to and up-against the wall/window which you cant do on other units. Kudos to them. So it has its pros/cons. Pro: Being able to shove it against the wall / Con: not being able to angle it.

    Now we first decided to buy the Toshiba version of this AC from Home Depot for our living room. It’s the exact same machine as this but in white. Midea and Toshiba are the same company. We set it up as soon as we received it and had it set up in minutes! I recommend cutting the foam seal tape down the middle so you have two strips and instead of sticking it on the window-sill, stick it around the window vent plate for the AC. That way you can remove the plate and shut the window in a jiffy if you decide to move the unit!

    We set it up with the app straight away and I love all the features and control I have over the unit from the app. It’s awesome. Just to be clear the Toshiba app is what I use to control both my Midea and Toshiba unit (yes I bought a Midea after the Toshiba since I loved the unit so much!) The app allows you to remotely turn on the unit, set the temperature, the swing function, turn on/off the LED display, make schedules and more! I can’t go back to a different brand after having this (yes I tried to cheap out with my second portable - I’ll explain soon).

    Anyhow we have a large openspace ground floor which merges into the upstairs hallway w/ high ceilings and despite this portable AC being rated for 550sqft it does an pretty good job of cooling the downstairs living area. Our master bedroom is downstairs and granted, that doesn’t get much cooling since its well out of the way but that’s fine. Since getting this portable AC we’ve been able to turn off our MAIN downstairs AC system from MORNING (when we get up and out the bedroom) till BED TIME when we go to bed. And this little guy keeps the downstairs living area VERY comfortable the entire day on its own during these 100-110f days in Texas. This has saved us a fortune in electricity.

    Also this portable AC, not only does it have remote smartphone control, google home/alexa smarthome functionality BUT it also uses something called a smart variable inverter technology. So unlike other bog standard portable ACs which loudly turn on and run at full power/volume then shut off abrubptly when they meet the desired temp - then ramp up again when the temp creeps up. The Midea and Toshiba are able to gently ramp up and down the power depending on the situation. Other portable AC’s turn on and draw a full 1300W whereas the Midea/Toshiba can run and drop to as low as 50w when the fan is running, maintain temps at a low 300-500w or work a little harder and stay at 900w or if its really working hard ramp up to 1300w. This works brilliantly to save on the noise and power usage. It’s not running at all or nothing all the time. It’s smart, it can adjust the power and power draw to suit the conditions. This like I said helps conserve energy and keeps noise at a minimum. THAT BEING SAID, it would be nice if Midea/Toshiba added the ability in the app to allow us to force it to run at full power if we so wished rather than let it decide when to conserve power etc.

    Overall, for our downstairs, this unit (at least the Toshiba we got) was WELL WORTH the investment.

    NOW - Onto PART 2. Cooling the upstairs (specifically my home office) which I work in every day.

    Despite the Toshiba version of this Midea doing an amazing job of cooling the downstairs. The upstairs and my office was like a damn oven. I came to the conclusion that if i wanted to get ANY work done in my office upstairs I had the choice of running the main upstairs AC which effectively couldn’t keep up and would run FULL blast the entire day costing us a fortune OR invest in another portable AC.

    I decided to purchase another portable AC and instead of buying another Toshiba/Midea dual-hose unit I decided to cheap out and try the Black and Decker 14,000BTU(7000BTU SAAC) since it was well reviewed on Amazon despite it being a single hose unit with no smart features. Well…. BIG MISTAKE. As I said earlier in the review, the single hose was like a damn oven defeating the purpose of cooling the room if it has a hot burning heater of a hose behind it. I can’t talk about the negative pressure/leaking in hot air since I can’t measure that. But despite it being in a 100sqft office room and the unit was rated for 450sqft, it would run CONSTANTLY and STRUGGLE to keep the room at a comfortable temp. I asked myself “What’s the point of this thing” it cost me $500 after taxes and it was doing nothing. It also rumbled on and off and consumed max power at all times at some times going as high as 1800W almost tripping my breaker! Worst of all was I missed the app and smart controls I enjoyed on my downstairs Toshiba/Midea.
    So… after a few days I bit the bullet and said screw this, filed a return on the Black and Decker and pulled the trigger on the Midea 14,000 (12,000btu saac) which essentially was just a couple of hundred dollars more with better efficiency and many more smart features/remote control.

    I REALLY missed being able to turn the AC on in advance downstairs via the app and set schedules.

    Well the Midea arrived, I liked the black as opposed to the white of the Toshiba but it’s essentially identical. The Midea app wasn’t compatible with my Z Fold 3 for some reason so I had a go at setting it up with the Toshiba app and to my surprise - the Midea AC works just fine with the Toshiba app as the Toshiba AC does! They are all essentially the same app with minor differences.

    Well, weeks later I am THOROUGHLY impressed with the Midea as much as I am with my Toshiba downstairs. They are both on the same app so I can control both seperately using the one app which is nice.

    I’ve not had any issue with the fan inside ripping itself apart or shaking the machine. It’s running perfectly. Just make sure its sitting on a good flat level surface :)

    The Midea can cool my office down to the low 60’s if needed making it like a darn fridge. It’s awesome, I’ve had fun pushing it to its limits. It feels like magic on a 105f day, walking into my home office and it’s actually chilly cold lol.

    I now have no need to use EITHER the main downstairs or upstairs AC systems LOL.

    Anyhow, to round off my review I just want to share how ecstatic I am about this unit and have NO QUALMS about recommending it to others. Now as for the issues I have read, they could potentially be from dodgy delivery issues (from being bumped/knocked around or dropped during transport.) So I guess it really comes down to whether you get lucky and your unit moves through the delivery/courier system delicately or not. I saw some pictures where peoples boxes were all bashed in, dented and the rotating fan part was bashed into the unit. I suppose that could be why many of the people with issues have had such a bad experience - their unit was damaged in transport. But it seems I was lucky enough to receive my two units in good shape.

    Now the Toshiba variant of this (in white) is actually selling for $649 on Home Depots website right now but they go in and out of stock on a regular basis and can be hard to buy (I guess they are popular) but if you can, why not save 50bucks. Plus I’d probably trust Home Depots delivery people more than Amazons for big fragile items like this. But if you get the Midea (providing the delivery/transport goes well) you’ll be just as happy.

    My wife is now tempted to get one for her office upstairs and hell I wouldn’t mind getting one for our master bedroom downstairs too if budget permits one day. But I am VERY happy with my two units I have right now and I hope Toshiba/Midea keep supporting this unit because it is an absolute gem!

    Pros:
    - VERY ENERGY EFFICIENT
    - Great for space (can tuck it closer to the wall/window) because of the hose design
    - Much better SAAC BTU rating
    - Decent noise
    - LOTS of Smart Home functionality (APP and Google Home/Alexa support)

    Cons:
    - Can’t angle it left/right very much because of the dual-hose in one design
    - Not as quiet as they advertise (but what can you expect when the condenser is inside the room with you)

    JUST BUY IT ALREADY (and good luck with the delivery/shipping) :D
    Customer image
    5.0 out of 5 stars
    My FAVORITE Portable AC!

    Reviewed in the United States on August 5, 2022
    So starting off, this Summer has been BRUTAL with EVERY single day in July/August over 100f and May/June being high 90 and low 100’s. The AC systems in our homes were struggling and racking up the bill with us spending often $9-11 a day to cool with both helping each other. We also have poor insulation which is something we’ve had to try and tackle ourselves.

    In the end we got fed up of running the homes existing AC system because it was simply too expensive and opted to get a Window/Portable AC. The windows on our home are very flimsy and not at all suited for window units sadly and frankly we weren’t too keen on having to drill into things, worry about them falling out and having the hassle of having to bring them in every other season. So we opted to go for a portable.

    Now there’s two different kinds of portable AC units. Single Hose and Dual Hose. Single hose units suck in air from the room which creates negative pressure in the room and pulling in hot air from either gaps/cracks in the doors/windows and blows all the hot air out the single hose. The single vent hose gets very hot - so between the negative pressure pulling in heat and the hot hose these single hose units have to try and fight those two things to keep the room cool which can REALLY lower their efficiency. Hence why you’ll see units advertise 14,000 BTU’s then in brackets have a lower BTU usually half of the first BTU rating. The second BTU number is the SAAC rating which basically takes into account the heat pulled into the room from the negative pressure and the hose and tells you how efficient it is. So units that advertise 14,000BTU typically use the power of a 14,000 BTU unit but are only really equivalent to a 7000 BTU unit with those other things taken into account.

    Dual-hose units (like this one) pull air in from the outside eliminating much of the negative pressure issue (where heat is sucked in from cracks/windows/doors) hence why the secondary SAAC BTU rating is much higher. And in my experience the vent hose is actually much cooler.

    This dual-hose design on the Midea/Toshiba is quite unique. They have decided to combine both hoses into one big wide unwieldy thing which sucks if you want to angle your portable AC to face it in a certain direction, but the benefit of it is that it goes vertically up from the back of the machine and bends up then down meaning you can shove it closer to and up-against the wall/window which you cant do on other units. Kudos to them. So it has its pros/cons. Pro: Being able to shove it against the wall / Con: not being able to angle it.

    Now we first decided to buy the Toshiba version of this AC from Home Depot for our living room. It’s the exact same machine as this but in white. Midea and Toshiba are the same company. We set it up as soon as we received it and had it set up in minutes! I recommend cutting the foam seal tape down the middle so you have two strips and instead of sticking it on the window-sill, stick it around the window vent plate for the AC. That way you can remove the plate and shut the window in a jiffy if you decide to move the unit!

    We set it up with the app straight away and I love all the features and control I have over the unit from the app. It’s awesome. Just to be clear the Toshiba app is what I use to control both my Midea and Toshiba unit (yes I bought a Midea after the Toshiba since I loved the unit so much!) The app allows you to remotely turn on the unit, set the temperature, the swing function, turn on/off the LED display, make schedules and more! I can’t go back to a different brand after having this (yes I tried to cheap out with my second portable - I’ll explain soon).

    Anyhow we have a large openspace ground floor which merges into the upstairs hallway w/ high ceilings and despite this portable AC being rated for 550sqft it does an pretty good job of cooling the downstairs living area. Our master bedroom is downstairs and granted, that doesn’t get much cooling since its well out of the way but that’s fine. Since getting this portable AC we’ve been able to turn off our MAIN downstairs AC system from MORNING (when we get up and out the bedroom) till BED TIME when we go to bed. And this little guy keeps the downstairs living area VERY comfortable the entire day on its own during these 100-110f days in Texas. This has saved us a fortune in electricity.

    Also this portable AC, not only does it have remote smartphone control, google home/alexa smarthome functionality BUT it also uses something called a smart variable inverter technology. So unlike other bog standard portable ACs which loudly turn on and run at full power/volume then shut off abrubptly when they meet the desired temp - then ramp up again when the temp creeps up. The Midea and Toshiba are able to gently ramp up and down the power depending on the situation. Other portable AC’s turn on and draw a full 1300W whereas the Midea/Toshiba can run and drop to as low as 50w when the fan is running, maintain temps at a low 300-500w or work a little harder and stay at 900w or if its really working hard ramp up to 1300w. This works brilliantly to save on the noise and power usage. It’s not running at all or nothing all the time. It’s smart, it can adjust the power and power draw to suit the conditions. This like I said helps conserve energy and keeps noise at a minimum. THAT BEING SAID, it would be nice if Midea/Toshiba added the ability in the app to allow us to force it to run at full power if we so wished rather than let it decide when to conserve power etc.

    Overall, for our downstairs, this unit (at least the Toshiba we got) was WELL WORTH the investment.

    NOW - Onto PART 2. Cooling the upstairs (specifically my home office) which I work in every day.

    Despite the Toshiba version of this Midea doing an amazing job of cooling the downstairs. The upstairs and my office was like a damn oven. I came to the conclusion that if i wanted to get ANY work done in my office upstairs I had the choice of running the main upstairs AC which effectively couldn’t keep up and would run FULL blast the entire day costing us a fortune OR invest in another portable AC.

    I decided to purchase another portable AC and instead of buying another Toshiba/Midea dual-hose unit I decided to cheap out and try the Black and Decker 14,000BTU(7000BTU SAAC) since it was well reviewed on Amazon despite it being a single hose unit with no smart features. Well…. BIG MISTAKE. As I said earlier in the review, the single hose was like a damn oven defeating the purpose of cooling the room if it has a hot burning heater of a hose behind it. I can’t talk about the negative pressure/leaking in hot air since I can’t measure that. But despite it being in a 100sqft office room and the unit was rated for 450sqft, it would run CONSTANTLY and STRUGGLE to keep the room at a comfortable temp. I asked myself “What’s the point of this thing” it cost me $500 after taxes and it was doing nothing. It also rumbled on and off and consumed max power at all times at some times going as high as 1800W almost tripping my breaker! Worst of all was I missed the app and smart controls I enjoyed on my downstairs Toshiba/Midea.
    So… after a few days I bit the bullet and said screw this, filed a return on the Black and Decker and pulled the trigger on the Midea 14,000 (12,000btu saac) which essentially was just a couple of hundred dollars more with better efficiency and many more smart features/remote control.

    I REALLY missed being able to turn the AC on in advance downstairs via the app and set schedules.

    Well the Midea arrived, I liked the black as opposed to the white of the Toshiba but it’s essentially identical. The Midea app wasn’t compatible with my Z Fold 3 for some reason so I had a go at setting it up with the Toshiba app and to my surprise - the Midea AC works just fine with the Toshiba app as the Toshiba AC does! They are all essentially the same app with minor differences.

    Well, weeks later I am THOROUGHLY impressed with the Midea as much as I am with my Toshiba downstairs. They are both on the same app so I can control both seperately using the one app which is nice.

    I’ve not had any issue with the fan inside ripping itself apart or shaking the machine. It’s running perfectly. Just make sure its sitting on a good flat level surface :)

    The Midea can cool my office down to the low 60’s if needed making it like a darn fridge. It’s awesome, I’ve had fun pushing it to its limits. It feels like magic on a 105f day, walking into my home office and it’s actually chilly cold lol.

    I now have no need to use EITHER the main downstairs or upstairs AC systems LOL.

    Anyhow, to round off my review I just want to share how ecstatic I am about this unit and have NO QUALMS about recommending it to others. Now as for the issues I have read, they could potentially be from dodgy delivery issues (from being bumped/knocked around or dropped during transport.) So I guess it really comes down to whether you get lucky and your unit moves through the delivery/courier system delicately or not. I saw some pictures where peoples boxes were all bashed in, dented and the rotating fan part was bashed into the unit. I suppose that could be why many of the people with issues have had such a bad experience - their unit was damaged in transport. But it seems I was lucky enough to receive my two units in good shape.

    Now the Toshiba variant of this (in white) is actually selling for $649 on Home Depots website right now but they go in and out of stock on a regular basis and can be hard to buy (I guess they are popular) but if you can, why not save 50bucks. Plus I’d probably trust Home Depots delivery people more than Amazons for big fragile items like this. But if you get the Midea (providing the delivery/transport goes well) you’ll be just as happy.

    My wife is now tempted to get one for her office upstairs and hell I wouldn’t mind getting one for our master bedroom downstairs too if budget permits one day. But I am VERY happy with my two units I have right now and I hope Toshiba/Midea keep supporting this unit because it is an absolute gem!

    Pros:
    - VERY ENERGY EFFICIENT
    - Great for space (can tuck it closer to the wall/window) because of the hose design
    - Much better SAAC BTU rating
    - Decent noise
    - LOTS of Smart Home functionality (APP and Google Home/Alexa support)

    Cons:
    - Can’t angle it left/right very much because of the dual-hose in one design
    - Not as quiet as they advertise (but what can you expect when the condenser is inside the room with you)

    JUST BUY IT ALREADY (and good luck with the delivery/shipping) :D
    Images in this review
    Customer imageCustomer imageCustomer image
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  • Reviewed in the United States on September 23, 2024
    Color: BlackSize: 14,000 BTU with HeatVerified Purchase
    I bought one of these for my house (which doesn’t have central air or normal windows that a conventional AC could fit in). At the time, I was at the end of my rope. I had tried all sorts of portable air conditioners. Single hose ones, dual hose ones. “8000” BTU models. 12,000 BTU models. Every one of them had problems. Most couldn’t cool down a single bedroom.

    Then I bought this shiny new Midea, with its composite hose design. Surely this was the right choice!
    I set it up, and started running it in my room. At last! It started cooling, and cooling well. My room became ice cold for the first time in ages. I was perfectly content for a while, and there were no issues. I would clean the filter regularly, and drain the unit on humid days without incident. I was so happy with this AC, in fact, that I got another, for the downstairs living room. That one worked great for a while too.

    Then, miraculously, just this summer, the problems began. Both units, within a WEEK of one another, stopped working right. Our rooms weren’t cooling down nearly as well as they used to. I started hearing crackling noises from within each unit when I spun them up, and they would halt with an error code after a while of running them. I checked to see if it was an issue of humidity - nope. Then I checked the filter, and… what the…?! There was a thick layer of ice built up all over the back of the unit, blocking the filter fins entirely. I was freaking out. I checked the other model. Ice on that one too. And then the ice would melt and drain directly into the inside of the unit, and they would stop entirely at that point, due to being waterlogged.

    I got ahold of Midea Support for some help, but they wouldn’t do anything for me, since “the warranty was up”. The best they could do was refer me to some sketchy HVAC repair location nearby with 1 star on Google Maps and a load of reviews saying the place was a scam. So incredibly unhelpful.

    Now I’m stuck with two oversized paperweights that I have to drain into my bathtub for a minimum of 4 hours each so we don’t get any mold growth, and no way to get my money back for TWO faulty products that both stopped working suspiciously around the same time. I’m guessing Midea’s “warranty” period is so tiny because these things are made to fail over two summers of use. It makes sense - keeps you buying more and more of the same overpriced piece of junk that will continue to break over and over for as long as you have money in your savings account.

    At this point, I’m completely out of options, and I’m sitting in a pool of my own sweat. Thanks, Midea.
    188 people found this helpful
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Top reviews from other countries

  • Tim
    5.0 out of 5 stars Amazing Machine
    Reviewed in Canada on May 18, 2023
    Color: BlackSize: 14,000 BTU with HeatVerified Purchase
    Bought this unit a few weeks ago. it outperforms any portable unit we've bought in the past.
    I have a 1200 sq.ft. living space and when the temperature was 34C outside, this unit kept the inside at a comfortable 23C.
    Quiet, very easy to operate. Set it and forget it.
    Only drawback is that you can't reposition it, the hose is not flexible side to side.
  • Brent Robinson
    1.0 out of 5 stars Waste of time and money. Unit does not evaporate adequately and manufacturer support is nonexistent.
    Reviewed in Canada on August 10, 2022
    Color: BlackSize: 14,000 BTU with HeatVerified Purchase
    First of all it is most definitely being used in AC mode. Unit would get a P1 error code every 4-5 hours requiring the 77lb unit to be detached from the window, wheeled to the bathroom, lifted into the shower and the drain plug undone from the bottom of the unit to empty the small condensation overflow tray. I tried to get support from Midea Customer support noted in the manual and they INSISTED that this is NORMAL OPERATION. HAHAHA! When I pointed out that the model's included manual specifically says that repeated "P1" error displayed requires a call for service, they said this was only if the P1 error code remained after I drained it ignoring that the condensation is supposed to evaporate out the exhaust hose instead of overflowing, and not have the error AT ALL. I am aghast that they don't know how their own portable AC works! I have no words how poor as a customer, I was treated by uneducated, unhelpful and uncaring support staff at Midea. I had to actually hook up the drain hose (only for dehumidifying - I was cooling!) and drain the constant overflow into a watering can until I could get back my other AC unit. I was formally happy with the smart window Midea wifi AC I had bought a few years ago to use downstairs, and specifically sought out another Midea when my portable from a no-name Chinese manufacturer was too loud to be in the bedroom (after 10+years of service!). Now I will buy anything else. They don't seem to get how the condensation is evaporated through the hose to the window. She actually suggested that there should not be too much humidity for the AC when it's being used! LOL. It's normal btw - I'm in Toronto inside not in the Amazon. When I reiterated that this is not normal operation she just said "Is there anything else I can help you with today?". I just can't explain the idiocy at Midea support. In order to return I must pay the entire shipping costs of $225 for this heavy unit and reinvent how to ship it back as you have to cut the straps from the box that hold the two box pieces together only the first time until you take out the unit upon receiving shipment. Even the box is not designed to make return with bit of ease. I would not only avoid these products that fail to function properly, the company's lack of customer support is reason alone not to buy anything from them. Update: I bought a manual strap banding kit for $100 to secure this 2 part box. It is now shipped!
    Customer image
    Brent Robinson
    1.0 out of 5 stars
    Waste of time and money. Unit does not evaporate adequately and manufacturer support is nonexistent.

    Reviewed in Canada on August 10, 2022
    First of all it is most definitely being used in AC mode. Unit would get a P1 error code every 4-5 hours requiring the 77lb unit to be detached from the window, wheeled to the bathroom, lifted into the shower and the drain plug undone from the bottom of the unit to empty the small condensation overflow tray. I tried to get support from Midea Customer support noted in the manual and they INSISTED that this is NORMAL OPERATION. HAHAHA! When I pointed out that the model's included manual specifically says that repeated "P1" error displayed requires a call for service, they said this was only if the P1 error code remained after I drained it ignoring that the condensation is supposed to evaporate out the exhaust hose instead of overflowing, and not have the error AT ALL. I am aghast that they don't know how their own portable AC works! I have no words how poor as a customer, I was treated by uneducated, unhelpful and uncaring support staff at Midea. I had to actually hook up the drain hose (only for dehumidifying - I was cooling!) and drain the constant overflow into a watering can until I could get back my other AC unit. I was formally happy with the smart window Midea wifi AC I had bought a few years ago to use downstairs, and specifically sought out another Midea when my portable from a no-name Chinese manufacturer was too loud to be in the bedroom (after 10+years of service!). Now I will buy anything else. They don't seem to get how the condensation is evaporated through the hose to the window. She actually suggested that there should not be too much humidity for the AC when it's being used! LOL. It's normal btw - I'm in Toronto inside not in the Amazon. When I reiterated that this is not normal operation she just said "Is there anything else I can help you with today?". I just can't explain the idiocy at Midea support. In order to return I must pay the entire shipping costs of $225 for this heavy unit and reinvent how to ship it back as you have to cut the straps from the box that hold the two box pieces together only the first time until you take out the unit upon receiving shipment. Even the box is not designed to make return with bit of ease. I would not only avoid these products that fail to function properly, the company's lack of customer support is reason alone not to buy anything from them. Update: I bought a manual strap banding kit for $100 to secure this 2 part box. It is now shipped!
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    Customer image
  • Marilyn Beech
    5.0 out of 5 stars Great relief for warm weather!
    Reviewed in Canada on April 13, 2023
    Color: BlackSize: 14,000 BTU with HeatVerified Purchase
    I like the way it cools efficiently and quickly. It is portable so that I can easily move it from room to room.
    Great solution
  • Amazon Customer
    3.0 out of 5 stars Great machine, awful window kit.
    Reviewed in Canada on June 19, 2023
    Color: BlackSize: 14,000 BTU with HeatVerified Purchase
    I love this machine for the cooling effect, it's very impressive. BUT the window kit is flimsy, there are large gaps where the hose clips into the window facia. Also the foam for insulation is awful, it's impossible to get off, almost like a liquid. This is a big minus for anyone needing to remove the until for a Canadian winter. I have tried to get through to customer service, almost impossible to find a human, the bot chat won't provide contact info. I emailed a generic email but got no response. I hope the company will read this and do something about the kit, which should be metal not crappy plastic and decent insulating foam provided.
  • Curious
    4.0 out of 5 stars Cooling feature works better than expected.
    Reviewed in Canada on August 7, 2022
    Color: BlackSize: 14,000 BTU with HeatVerified Purchase
    As an air conditioner, the reason I purchased the Midea, the dual hoses seem to work more efficiently than the single hose. The only complaint I have is all the attachments that make up the window kit snap together leaving gaps around all the connections. As the machine is installed in the window hit the hardest in a rain storm, I am waiting to see whether the rain comes in through those gaps! Otherwise, I would recommend this machine as long as you have the money to pay for it as it is the most expensive appliance I have ever bought, fridge, stove, and dishwasher included!